Questions, Concerns, or Changes to Your Personal Information?

Please contact us.

Splash Zone, LLC
15800 Brothers Ct #5
Fort Myers, FL 33912

Phone: 239.992.8999
Email: info@thesplashzone.com

Our website address is:
www.thesplashzone.com

Personal Information

We collect, process and/or store information from you on our website when you:

visit our website
submit a form

We may hold onto your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you want to edit your data, be removed from our records or request a record of the data we have about you, please call us at 239.992.8999 or email us at info@thesplashzone.com.

Website Forms (incl. Contact Form)

The information we collect from these form consists of all the information you enter and your IP address. We use the submitted information to process your submission and to respond to it (if applicable). Submissions are stored in the website’s database (e.g. for backup, reporting and accounting purposes) for 12 months.

Cloudways (Hosting)

Our website is hosted through Cloudways. Cloudways holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address along with the date and time of the loaded content but no information like name, phone number or email address.

Other 3rd Party Providers that Store and Process Your Data

An automated backup of our website is stored on Google Drive.

Content Hosted by Third Parties

We may embed content on our website from third parties such as Google Maps, Vimeo and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

However, since this embedded content is not hosted by our web host, we do not have control of the cookies they use or what personal information they collect. Our Privacy Policy does not apply to them. Please see the third parties’ privacy policies for more information.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, as soon as they are posted on this page.

Complaints

Please call us at at your data, be removed from our records or request a record of the data we have about you, please call us at 239.992.8999 or email us at info@thesplashzone.com with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.